Order Cancellation Policy

Embroidered Patches Canada believes in being highly approachable and flexible for its clients. This is the reason, order cancellation policies are being forged, and keeping clients reassured that they have complete charge of the order.

Orders can only be canceled within 24 hours of post-order placement. Order cancellation requests would be subjected to the following % deduction:

Order cancellation requests placed after 24 hours would be subjected to a 10% deduction
Order cancellation requests placed after 48 hours would be subjected to a 30% deduction
Order cancellation requests placed after 72 hours would be subjected to a 60% deduction
Order cancellation requests placed after 72 hours would only get a refund of shipping charges
Order cancellation requests placed after the parcel is dispatched, won’t be catered to, and no refund shall be made

Order cancellation policies have been crafted to control the sudden backouts from the clients. We respect the hard work of our craftsmen and designer team. To protect their rights, and hard work, Embroidered Patches Canada took this action.

Moreover, the customization of the order requires extra effort and extra raw material. The customized order cannot be reused for another client. Hence, order cancellation for customized orders cannot be canceled, depending upon the situation.